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Terms & Conditions

We kindly request that please go through the terms and conditions carefully as it is applying to the use of the site and other web applications for creative site. We are focusing on the normal terms and conditions for the use of the website https://web.ankiiwings.com

 

Terms of Payment

The payment pattern of our client in given below:

  • 50%- at the time when project is signed off. We would start working on the project once the payment is received at our end.
  • 25%- After the design is approved from client.
  • Remaining 25%- which is final would be invoiced prior to completion and should ensure that it is paid before the site goes live into the market.
  • In case some reasons the project is delayed extra 14 days from the committed date of completion, ANKII WINGS do reserves the rights for issuing the final payment amount invoice which would be (minus of 2% from the total cost).
  • Once the project is deployed would request to get the final funds released.
  • For Online Marketing plans, complete advance payment will be there. Only after full payment, work will be started. 
  • There will be no cancellations of order allowed for marketing plans after 3 days. If you cancel within 3 days, and any sort of designs we have prepared or created ad campaign, then 15% or any extra designing and creations costs will be charged and left amount will be refunded.
  • After 3 days of marketing order confirmation, Client’s order will become non-refundable because marketing results always varies.

After the Advance payment, If the project gets cancelled

  • After first payment, if client cancels project within first 24 hours, then 5% of total amount + any charges of purchased domains or other expenses will be deducted and rest amount will be refunded only.
  • After first 24 hours, if client cancels the project, then purchased domains or other expense charges + 20% of the total amount as manpower cost will be deducted and the left amount will be refunded only.
  • After completion of home page design if client cancels the project then 40% amount will be refunded only. 
  • After initiation of other pages and functionality or after completion of project,  if client wishes to cancel then no amount will be refunded as after approval of developed homepage design,  project becomes non-refundable.

Note:

  • Clients need to submit their final approval for developed website project within 5 days. After 5 days, they are not liable to cancel the project or deny to pay rest payment.
  • Client is responsible for appropriateness or any legal liabilities of all media and data. Ankii Wings design and develop the projects only by the approval of client. All kinds of usage whether legal or illegal of our developed projects  totally depends upon client. Hence client is responsible only.

Out of Scope Updates

With respect to any changes on the development of the project, or if the client engages us on materials and time basis, all work would be undertaken into the accordance of the hourly rates with the specified amount.

Terms of Services

Intellectual Property

ANKII WINGS WEB SOLUTIONS, do reserves the right for re-use of the development of the technical stuff during the whole project and would be retaining the Intellectual Property rights for every development taken place. The client would be holding the copyright on all the pending work payment for the final invoice.

Maintenance

The maintenance is build at our hourly or annual/monthly agreed terms of contract. We guarantee that every project would be completed and compatible with the latest version for all major browsers and platforms. Current releases would be referring to latest versions of the software at the time when the site is going live and versions released before it would not be included.

Platforms

Windows (Windows 7 up to current full version)

Macintosh (OS 10.1 up to current full release version)

Browsers

Google Chrome (Recommended)

Microsoft Edge (Latest Version)

Internet Explorer (Above version 9)

Firefox (version 20 to current full version)

Apple Safari (up to 10 till current versions)

Extensions and Versions

In case of further enhancements or extensions, all work would be undertaken with accordance with the hourly rates specified or discussed with us. Our developers could be engaged or hired on times and material basis.

Goodwill

We are looking for positive response and proposals are considered based on the goodwill. We are proud to have goodwill from both the sides regarding our working.

  • Give more supports to our clients as whenever possible in every stage of time.
  • Making appropriate usage of resources for achieving effective results.

 

Overall Terms and Conditions for Website Development

When you place an order with us, we are sure that you have gone through our terms and conditions and bound by it.

General

We would request our clients to share their agreement either via Email. An order is requested to be written contract between the client and our company. For more support you can Email us, Call or Whatsapp us to provide more solutions to our clients.

Stages of Project

  • We request our clients to go through the website and share their reviews within stipulated time frame of 5 business days.
  • We request our clients to review the overall framework development (Working website without content or empty website)-feedback to be received in 5 business days.
  • We request our clients to go through the overall websites which includes content and providing request for changes in just 3 business working days.
  • Final review would include the changes requested and send the feedback with approval for the launch of the site. In case there is any further changes to site after final approval would be considered as additional changes and would be charged on hourly basis.

System Bugs or Errors

When the project has been delivered, hosted and approved on the company’s server, the client would be offered with the 20 days grace period where Our Company would be addressing any issues or bugs reported by the client end without any charges. Once the grace period is over, any required maintenance would be billed on the standard rates.

Training

Our expert team would be providing training to the client’s team via online interactions but that would depend on the request of the client. It may also contains charges of the training according to the  product requested by the client.

Procedure of Complaint

In case any of our clients are witnessing any issues with respect to their sites, could reach out to us by email that is web@ankiiwings.com or you can call or whatsapp us during business days on +91-9910718290. You also give us formal complaint by written and our team will process and verify further according to the situation.

Designing a Website

We do ensure that the project delivered are free of issues or errors, but surely doesn’t accept or takes any responsibility with regards to loss incurred due to the malfunction of website. Any associated graphics or project and files are property of ANKII WINGS WEB SOLUTIONS until all the amounts are paid in full. In case clients need to sell them off, they would need to take the approval of ANKII WINGS WEB SOLUTIONS before moving ahead with it.

Our company would not be taking any responsibility for any of the copyright or infringements of the privacy which is caused due to the materials submitted by the clients and would be refuting until the permission is sanctioned by the authorized person. It’s responsibility of the client to share all the information with respect to site for completion of website which includes graphics, content, email ids etc.

Our company would not be responsible for costs incurred, loss of earnings or compensation just because of failure from the side of clients. Our company would not be interfering in between the clients and their customers at any point of time when dispute arises. Ankii Wings- Web Solutions would not be liable for any losses, compensation or false earnings due to the works carried on behalf of the clients or any of the agents by the clients.

Data Entry and Content

It’s overall responsibility of client to provide the developing team with appropriate content without the issue of copyrights. All the content should be handed over on the stipulated time frame so that no delays could occur. Our company would not be taking any responsibility on issues with respect to spelling or grammar.